CompTIA 220-1201 Free Practice Questions — Page 1

Q: A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

C. The document feeder. The document feeder The issue only occurs when copying and scanning, not when printing or receiving faxes. Copying and scanning both use the document feeder (ADF) to pass physical paper over the scanner glass. A dirty or damaged ADF component (roller, glass strip, or mirror) causes a vertical line on scanned output. The pickup rollers affect paper feeding from the tray. The corona wire and drum assembly affect print quality, not scan quality.

Q: Which of the following is an advantage of using a hybrid cloud instead of a public cloud?

C. Ability to meet data residency requirements. Ability to meet data residency requirements A hybrid cloud combines private and public cloud resources, allowing sensitive data to stay on-premises (private) while less sensitive workloads use the public cloud. This directly addresses data residency laws that require data to remain in specific geographic regions. Reducing management overhead is more of a public cloud advantage. Cross-platform virtualization and IaaS/PaaS are available in public clouds too, not exclusive to hybrid.

Q: A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

D. Repair the backup power source.. Repair the backup power source. E. Replace the CMOS battery. The CMOS battery maintains the system clock when the PC is powered off. If it's failing, the clock resets after power loss. The UPS (backup power source) should also be repaired because if it fails during an outage, the system loses power abruptly, stressing the CMOS. NTP sync helps but disabling it makes things worse. A BIOS update or RAM swap won't fix a hardware clock issue.

Q: A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

C. Reservation. Reservation A DHCP reservation ties a specific IP address to a device's MAC address, ensuring that device always receives the same IP even when the pool is full. A lease is the temporary assignment of any IP. An exclusion removes an IP from the pool entirely but doesn't assign it. A VLAN segments the network logically but doesn't control IP assignment.

Q: A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

D. The charging port is dirty or damaged. The charging port is dirty or damaged Lightning connectors are not reversible by design — they work in both orientations. If flipping the cable fixes the issue temporarily, the problem is with the port on the device, not the cable. A dirty or damaged port makes poor contact on one side. Since other devices of the same type don't have the issue, the cable is not the cause. A restart wouldn't fix a physical contact problem.

Question 1

A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

Answer

Show Answer & Explanation

Correct Answer: C. The document feeder

The document feeder The issue only occurs when copying and scanning, not when printing or receiving faxes. Copying and scanning both use the document feeder (ADF) to pass physical paper over the scanner glass. A dirty or damaged ADF component (roller, glass strip, or mirror) causes a vertical line on scanned output. The pickup rollers affect paper feeding from the tray. The corona wire and drum assembly affect print quality, not scan quality.

Question 2

Which of the following is an advantage of using a hybrid cloud instead of a public cloud?

Answer

Show Answer & Explanation

Correct Answer: C. Ability to meet data residency requirements

Ability to meet data residency requirements A hybrid cloud combines private and public cloud resources, allowing sensitive data to stay on-premises (private) while less sensitive workloads use the public cloud. This directly addresses data residency laws that require data to remain in specific geographic regions. Reducing management overhead is more of a public cloud advantage. Cross-platform virtualization and IaaS/PaaS are available in public clouds too, not exclusive to hybrid.

Question 3

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

Answer

Show Answer & Explanation

Correct Answer: D. Repair the backup power source.

Repair the backup power source. E. Replace the CMOS battery. The CMOS battery maintains the system clock when the PC is powered off. If it's failing, the clock resets after power loss. The UPS (backup power source) should also be repaired because if it fails during an outage, the system loses power abruptly, stressing the CMOS. NTP sync helps but disabling it makes things worse. A BIOS update or RAM swap won't fix a hardware clock issue.

Question 4

A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

Answer

Show Answer & Explanation

Correct Answer: C. Reservation

Reservation A DHCP reservation ties a specific IP address to a device's MAC address, ensuring that device always receives the same IP even when the pool is full. A lease is the temporary assignment of any IP. An exclusion removes an IP from the pool entirely but doesn't assign it. A VLAN segments the network logically but doesn't control IP assignment.

Question 5

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

Answer

Show Answer & Explanation

Correct Answer: D. The charging port is dirty or damaged

The charging port is dirty or damaged Lightning connectors are not reversible by design — they work in both orientations. If flipping the cable fixes the issue temporarily, the problem is with the port on the device, not the cable. A dirty or damaged port makes poor contact on one side. Since other devices of the same type don't have the issue, the cable is not the cause. A restart wouldn't fix a physical contact problem.

CompTIA 220-1201 Free Practice Questions — Page 1

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