Several employees received a fraudulent text message from someone claiming to be the Chief Executive Officer (CEO). The message stated: “I’m in an airport right now with no access to email. I need you to buy gift cards for employee recognition awards. Please send the gift cards to following email address.” Which of the following are the best responses to this situation? (Choose two).
Show Answer & Explanation
Correct Answer: B. Add a smishing exercise to the annual company training.
The incident is a smishing attack impersonating the CEO. Warning all employees immediately (C) stops others from falling for it. Adding smishing to annual training (B) prevents recurrence through awareness. Canceling gift cards only applies if someone already acted. Changing phone numbers doesn't stop spoofing. Forensic investigation and MDM don't address the immediate awareness need.