A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play. What should the project manager do next?
Show Answer & Explanation
Correct Answer: B. Examine the team's virtual needs
The team is in the same time zone, so scheduling isn't the obvious issue. The project manager suspects other factors. The most logical next step is to examine the team's virtual collaboration needs — tools, platforms, access, connectivity, or other virtual work barriers. Before implementing solutions (A), enforcing rules (C), or formal reviews (D), the PM needs to understand the root cause. Option A is premature without diagnosis. Option C assumes ground rule violations without evidence. Option D is too formal and punitive for a collaboration issue. Investigating the virtual environment and needs is the correct diagnostic step before taking action.